Yes, we support UL, BS and EN standards through our integrated certification resources. All products can be certified according to your market requirements.
Q
Do you have UL / BS / EN certification for fire-rated doors?
A
Q
What is your MOQ for customized entrance doors?
A
Our MOQ depends on the product type. For standard fire doors, it starts from 50 pcs. For fully customized doors, please share your drawings and we will confirm the MOQ accordingly.
Q
Can you produce doors according to our project drawings and specifications?
A
Absolutely. We offer complete drawing coordination and customized production solutions. Just send us your specs or CAD drawings, and we will handle the rest.
Q
What is your lead time for mass production and export?
A
Standard products: 20–30 days. Customized orders: 35–50 days depending on complexity. We always confirm the timeline before production starts.
Q
Do you offer free samples before placing a bulk order?
A
Yes, we can provide samples for quality evaluation. Sample cost and shipping fee are negotiable based on order volume.
Q
What are your payment terms for international orders?
A
We accept T/T (30% deposit, 70% before shipment), L/C at sight, and D/P. For long-term partners, flexible terms can be discussed.
Q
How do you ensure quality during production and before shipment?
A
Every process — from structure engineering, hardware matching to quality inspection and export packaging — is strictly controlled. We also welcome third-party inspection before loading.
Q
What is your packaging solution for long-distance ocean shipping?
A
We use export-standard packaging: pearl cotton + foam corner protection + wooden crate or pallet, ensuring doors arrive in perfect condition.
Q
Do you provide installation guidance or technical support after delivery?
A
Yes. We provide installation manuals, technical drawings and online guidance. For large projects, we can also send engineers to site if needed.
Q
Can you offer FOB / CIF / DDP pricing for our destination port?
A
Yes, we can quote FOB Shenzhen/Guangzhou, CIF to your port, or even DDP to your door. Just share your destination and we will calculate the best option for you.